Making a difference at the cross-section of IT and Practice

At Elia we know how important it is for practitioners to have access to the best IT solutions to support their case recording. This means using a system that reflects the Signs of Safety practice approach from Early Help through to Looked After, gives access to clear guidance, and produces outputs and dashboards that deliver real benefits for families and organisations.

This is why for the last two years we have been investing our time and resources in partnering with the leading case management suppliers in the UK to design and develop a Signs of Safety IT recording system. Liquidlogic and Servelec have both launched their solutions and are working with local authorities and Elia to provide practitioners with a helpful, user-friendly case recording system.

For the first time, organisations are able to easily track the take-up and impact of the model across teams and services.

16 local authorities have now signed up to implement the solution and all parties are learning a lot about what works well and how to bridge the gap between training staff in using Signs of Safety in their work and supporting the way they record and evidence the use of the model. For the first time, organisations are able to easily track the take-up and impact of the model across teams and services.

In order to deepen this learning further, Elia is launching a number of Learning Lab sites which will be focusing on specific areas of the system, testing out modifications and designing new ways of recording. The first of these sites is North Tyneside, a Partner in Practice authority, who is using the Liquidlogic Signs of Safety solution. North Tyneside wants to reduce the time practitioners spend recording and improve the outputs provided to families. 

Alignment of the IT systems with our practice model is absolutely essential if we want to fully embed this way of working

Nik Flavell, senior manager in North Tyneside, explains the reason for taking part in the Learning Lab: “Alignment of the IT systems with our practice model is absolutely essential if we want to fully embed this way of working. We wanted to collaborate with Elia and with Liquidlogic to help make the system the best it could be, by sharing practitioners’ experience of using the system and providing a feedback loop. The concept of the Learning Lab came up and fits exactly with that intention. We are really pleased to be involved and practitioners are excited about the opportunities”.

If you want to know more about the solutions available or you want to talk through the options for aligning your IT system with the Signs of Safety approach, please contact Pippa Young, Director of IT and Practice Alignment at pippa.young@elia.ngo or speak to your Signs of Safety consultant.