All Signs of Safety products are sold and delivered in digital (downloadable) formats. Some of these products can also be purchased in physical formats (e.g. DVDs and booklets) and will be sent via regular mail.
- Digital orders: A download link will sent to you via email as soon as we receive your payment.
- Physical orders: Your order will be posted within three business days after we receive your payment. You will also get a confirmation email from us along with any applicable tracking details after we send your order. All physical orders are sent via Australia Post. You can check estimated delivery timeframes and other information in relation to postage on the Australia Post website.
For all enquiries relating to payment and delivery of your orders, you can contact us by emailing finance@elia.ngo.